Privacy Policy

MyLeadsNow is a CRM SaaS application that allows authorized users to manage leads, contacts, conversations, calendars, pipelines, and notifications from the web and mobile app.

This policy explains how we collect, use, share, and protect personal data when you use MyLeadsNow.

• Company: DIGIT'ALL SERVICES
• Legal form: SASU
• Address: 10 RUE DES ROSIERS, 44700 ORVAULT, FRANCE
• Contact email: contact@myleadsnow.com

Depending on how you use MyLeadsNow, we may process the following data:

• Account data: first name, last name, email address, phone number, and user identifiers.
• Authentication and session data: session tokens, active sub-account, and access rights.
• CRM data: contacts, leads, companies, tags, notes, pipelines, opportunities, appointments, and related history.
• Conversation data: emails, SMS, WhatsApp messages, and related metadata when integrations are configured.
• Calendar data: events, availability, bookings, and booking links.
• Notification data: internal notifications, push device token, device type, device model, and platform.
• Technical data: IP address, server logs, security information, and network errors needed to operate the service.

We use data to:

• Provide the MyLeadsNow CRM features.
• Authenticate users and protect accounts.
• Display data for the correct client sub-account.
• Manage contacts, conversations, calendars, and pipelines.
• Send internal and push notifications.
• Sync integrations enabled by the user or their organization.
• Maintain, secure, support, and improve the service.

Depending on the context, processing is based on contract performance, legitimate interest in securing and improving the service, consent where required, or compliance with legal obligations.

Data may be processed by providers required to operate the service: Supabase for database and authentication, Hetzner/Coolify for hosting, Postmark, OpenSRS, or Gmail for email, Apple and Expo for push notifications, and Google, Meta, or messaging providers when your organization enables those integrations. They receive only the data needed for their role and are bound by contractual confidentiality and data-protection obligations providing an equivalent level of protection.

Operational data is retained while the account or client workspace is active. When deletion is requested in the app or through support, associated data is deleted or anonymized within 30 days. Only data strictly required for a legal obligation, security, or the establishment or defense of legal claims may be isolated and retained longer for the applicable period.

Communications with MyLeadsNow are encrypted in transit using HTTPS. The mobile app stores user sessions in native secure storage. Data is isolated by sub-account to limit access to authorized workspaces.

Some technical providers may process data outside the European Economic Area. Where required, these transfers rely on an adequacy decision, the European Commission's Standard Contractual Clauses, or another recognized safeguard, together with appropriate technical measures.

You may request access, correction, deletion, restriction, objection, or export of your data where applicable law provides these rights. To exercise your rights, contact contact@myleadsnow.com. You may also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).

You can delete your account directly from Settings > Account deletion in the mobile app. You may also contact contact@myleadsnow.com if you can no longer access your account. Deletion includes:

• Your profile information and user account
• Your contacts and interaction history
• Your pipelines, deals and business data
• Your calendar and appointment data

For any questions regarding this policy or the processing of your data, contact us at: contact@myleadsnow.com.

MyLeadsNow is intended for professional use and is not directed to children.

This policy may be updated to reflect service changes, legal requirements, or available integrations. The last updated date indicates the applicable version.

The myleadsnow.com website exclusively uses technical cookies strictly necessary for its operation (session, language preference, security). No advertising cookies, no third-party trackers, and no behavioral analytics are set without your explicit consent. If anonymized analytics tools are enabled in the future, a granular consent banner will be presented to you.