Privacy Policy

MyLeadsNow is a CRM SaaS application that allows authorized users to manage leads, contacts, conversations, calendars, pipelines, and notifications from the web and mobile app.

This policy explains how we collect, use, share, and protect personal data when you use MyLeadsNow.

• Company: DIGIT'ALL SERVICES
• Legal form: SASU
• Address: 10 RUE DES ROSIERS, 44700 ORVAULT, FRANCE
• Contact email: contact@matisscottard.com

Depending on how you use MyLeadsNow, we may process the following data:

• Account data: first name, last name, email address, phone number, and user identifiers.
• Authentication and session data: session tokens, active sub-account, and access rights.
• CRM data: contacts, leads, companies, tags, notes, pipelines, opportunities, appointments, and related history.
• Conversation data: emails, SMS, WhatsApp messages, and related metadata when integrations are configured.
• Calendar data: events, availability, bookings, and booking links.
• Notification data: internal notifications, push device token, device type, device model, and platform.
• Technical data: IP address, server logs, security information, and network errors needed to operate the service.

We use data to:

• Provide the MyLeadsNow CRM features.
• Authenticate users and protect accounts.
• Display data for the correct client sub-account.
• Manage contacts, conversations, calendars, and pipelines.
• Send internal and push notifications.
• Sync integrations enabled by the user or their organization.
• Maintain, secure, support, and improve the service.

Depending on the context, processing is based on contract performance, legitimate interest in securing and improving the service, consent where required, or compliance with legal obligations.

Data may be processed by technical service providers required to operate the service, such as hosting, authentication, push notifications, email, calendars, or messaging integrations. When you enable third-party integrations, certain data may be transmitted to those services to perform the requested action.

Data is retained while the account or client workspace is active, then for as long as necessary for legal obligations, support, security, and dispute resolution. Deletion requests are handled within a reasonable timeframe, subject to applicable legal requirements.

Communications with MyLeadsNow are encrypted in transit using HTTPS. The mobile app stores user sessions in native secure storage. Data is isolated by sub-account to limit access to authorized workspaces.

Some technical providers may process data outside your country of residence. Where applicable, we rely on appropriate contractual and technical safeguards.

You may request access, correction, deletion, restriction, or export of your data where applicable law provides these rights. To exercise your rights, contact contact@matisscottard.com.

To request account deletion, contact contact@matisscottard.com or use the "Request account deletion" action available in the mobile app settings. Deletion includes:

• Your profile information and user account
• Your contacts and interaction history
• Your pipelines, deals and business data
• Your calendar and appointment data

For any questions regarding this policy or the processing of your data, contact us at: contact@matisscottard.com.

MyLeadsNow is intended for professional use and is not directed to children.

This policy may be updated to reflect service changes, legal requirements, or available integrations. The last updated date indicates the applicable version.

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